Incident Response & Disaster Recovery

GrayRecoveryRespond prepared. Recover in order.

GrayRecovery maps your IT services, makes dependencies visible and defines a clear recovery sequence.


Key capabilities

Map IT servicesEvery service with an owner and recovery objectives (RTO and RPO).
Make dependencies visibleWhich service needs which other service, and how strongly.
Recovery sequenceCore services first, then the remaining services in waves that build on each other.
Disaster recovery plan per serviceStep by step from the recovery environment to the release of operations.
PlaybooksFor DDoS, encryption and power outage, they combine response and recovery in one flow.

Identify, connect, recover.

Tailored disaster recovery plans and practical playbooks help your team act in a structured way when it matters and restore critical services in a targeted manner.

01 · IDENTIFY

IT services and objectives

We record your IT services and agree with you how quickly each one has to be available again.

02 · CONNECT

Dependencies and sequence

The dependencies define the order in which your services come back up.

03 · RECOVER

Plans and playbooks

Every critical service gets a disaster recovery plan, every scenario a playbook.


Evidence for NIS2 and ISO 27001.

NIS2 Directive (EU)

Art. 21(2)(c)

Business continuity, such as backup management and disaster recovery, and crisis management.

ISO/IEC 27001

A 5.29 · A 5.30

Information security during disruption and ICT readiness for business continuity.


FAQ

Frequently asked questions

What is GrayRecovery?

GrayRecovery is our service for incident response and disaster recovery. It maps your IT services, makes dependencies visible and defines the order in which your services come back up after an incident.

How do I get GrayRecovery?

As an ongoing service. We map your IT services and create the disaster recovery plans and playbooks with you. In a total outage, you have them at hand immediately and can work through them step by step.

Which scenarios do the playbooks cover?

For example DDoS, encryption and power outage. Each playbook guides your team step by step from detection through containment to recovery.

Does GrayRecovery replace our backup?

It complements your backup. The backup protects your data; GrayRecovery defines in which order and with which steps your services are restored from it. This includes checking whether a recovery point can be trusted.

Does GrayRecovery support NIS2 and ISO 27001?

Yes. The plans and playbooks serve as evidence for NIS2 Art. 21(2)(c) and ISO/IEC 27001 A 5.29 and A 5.30.

Do I need my own security team?

Not necessarily. We create the plans and playbooks together with your IT team or IT service provider.


Well prepared for an incident.

Together we create your recovery plan.